Your Dream Wedding Awaits

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you request wedding planning consultations, contact us, or use our services. This includes:

• Personal identifiers (name, email, phone number)
• Wedding preferences and requirements
• Communication records
• Payment information for contracted services

How We Use Your Information

We use the information we collect to:

• Provide wedding planning and coordination services
• Communicate about your wedding requirements
• Send service updates and important information
• Improve our services and customer experience

Information Sharing

We do not sell or rent your personal information. We may share information with trusted wedding vendors and service providers as necessary to fulfill your wedding planning requirements, always with your explicit consent.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Information

For privacy questions, contact us at:
Email: [email protected]
Phone: +357 22 555 789
Address: 25 Makarios Avenue, Nicosia 1065, Cyprus

Terms of Service

Last updated: December 2024

1. Services

Serene Wedding Experts provides professional wedding planning, coordination, and design services in Cyprus. Our services include venue selection, vendor coordination, event design, and day-of wedding management.

2. Service Agreement

By engaging our services, you agree to our terms and conditions. All services are subject to a signed contract outlining specific deliverables, timelines, and payment terms.

3. Payment Terms

Payment schedules are outlined in individual service contracts. A deposit is typically required to secure services, with remaining payments due according to agreed milestones.

4. Cancellation Policy

Cancellation terms vary by service type and timing. Detailed cancellation policies are provided in individual service contracts. Some deposits may be non-refundable.

5. Liability

While we strive for perfection, we are not liable for circumstances beyond our reasonable control, including vendor failures, weather conditions, or venue-related issues.

6. Intellectual Property

All wedding designs, concepts, and planning materials created by Serene Wedding Experts remain our intellectual property until full payment is received.

7. Dispute Resolution

Any disputes will be resolved through mediation in Cyprus under Cypriot law.

Contact

Questions about these terms? Contact us at [email protected] or +357 22 555 789.

DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Protection

Serene Wedding Experts respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices and may terminate accounts of repeat infringers.

Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the allegedly infringing material
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same required elements plus a statement consenting to jurisdiction.

Designated Agent

Send DMCA notices to:
Serene Wedding Experts
DMCA Agent
25 Makarios Avenue
Nicosia 1065, Cyprus
Email: [email protected]

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat infringers of intellectual property rights.

GDPR Compliance

General Data Protection Regulation Compliance

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to our processing of your data

Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for wedding services
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:
Email: [email protected]
Phone: +357 22 555 789

Supervisory Authority

You have the right to lodge a complaint with the Cyprus Data Protection Commissioner if you believe we have not complied with GDPR requirements.

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